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Your Local Hub · Surrey

Building a local platform from launch to growth

I founded Your Local Hub to connect residents with independent businesses across Surrey. I’ve developed the platform, positioning and marketing strategy, alongside a paid Membership model designed to create greater visibility for local businesses and a recurring revenue stream for the platform.

  • Platform development
  • Positioning
  • Launch
  • Membership
  • Content & growth
Your Local Hub launch post: It's live. The brand new Your Local Hub, a simple way to discover local businesses, shown on a laptop and phone.

The challenge

Local recommendations happen every day, but they’re often difficult to find again when you actually need them. At the same time, independent businesses need affordable, effective ways to stay visible within their local community.

Your Local Hub brings the two together — making local discovery easier for residents while helping independent businesses get found.

The approach

  1. Positioning & platform

    I developed the proposition, messaging and user journey, and led the September 2026 website relaunch with improved search, resident profiles, saved favourites and enhanced business pages.

  2. Launch & growth

    I planned and delivered the relaunch campaign across social media, email and the website, alongside ongoing business outreach and resident communications to grow both sides of the platform.

  3. Membership

    I developed and launched a paid Membership programme, creating a recurring revenue stream while keeping business listings free. The Membership proposition gives businesses additional visibility, promotion and recognition across the platform and its wider community.

  4. Content & community

    I developed an ongoing content strategy that combines useful local discovery with Member promotion through business features, category spotlights, seasonal content, Reels and Stories.

The result

  • Nearly 300 local businesses
  • 13 categories
  • 80+ services
  • Up to 50,000 monthly social views
  • Growing paid Membership programme

Your Local Hub has grown from a local directory into a community and commercial platform — connecting residents with local businesses while creating new opportunities for businesses to build their visibility.

This is Get found, one of the four ways to work with me.

Selected creative

From the launch and the feed

  • Your Local Hub pre-launch post: Want a sneak peek? Be one of the first to explore the new Your Local Hub before we officially launch.Pre-launch sneak peek
  • Your Local Hub Member welcome post: Proud to welcome Jules Wood, Transformative Women’s Wellbeing Coach, with the Member badge.Member welcome: Jules Wood
  • Your Local Hub Member welcome post: Proud to welcome TP Improvements Ltd, Glazing & Home Improvements, with the Member badge.Member welcome: TP Improvements
  • Your Local Hub post featuring Jess: Let Your Local Hub be your biggest local cheerleader. More than a directory, a community that champions local.Your biggest local cheerleader

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Let’s talk about what would help most

Tell me a little about your business, what you’re trying to achieve and where you’re getting stuck. I’ll help you work out the best place to start.

Book a chatSee ways to work with me